Challenges for Adopting Information Technology in Saudi Arabia’s Healthcare: A Case Study

Abstract

This research is based on a case study conducted by means of observation at Al-Qassim National Hospital, Saudi Arabia. The findings of this case study have aided the exploration of the vision of Saudi Arabia’s National Health Services (SA NHS) regarding the prioritization of information security in healthcare databases and the usage of information technology. The study observes the use of information technology and its practices and priorities regarding information security. This research gives a brief overview of Saudi Arabia’s healthcare services. Moreover, different challenges including information security and successful adoption of information technology are discussed. As well, this work highlights some important drivers of the information security of electronic personal records (EPR). The paper presents the findings from this case study at Al-Qassim National Hospital.