The relationship of crisis management to the deans of colleges at Shaqra University with administrative decision-making: the mediating role of management information systems, from the viewpoint of faculty members

Abstract

The study aims to identify the mediating role of management information systems in the relationship of crisis management with administrative decision-making. The problem of the study was whether there is an impact of crisis management activities on administrative decision-making, and through management information systems at Zarqa Al-Ahliyya University in the Hashemite Kingdom of Jordan. The study used the descriptive and analytical approach. The study population consists of (350) faculty members and a random sample was taken from the study population amounting to (188) members. The study reached several results, the most important of which are: that all the values of direct effects between crisis management as an independent variable and management information systems as an intermediate variable and management decision-making as a dependent variable are direct and moral effects, as the probability values reached (0.000), which is lower than the level of morale of (0.05). The intermediate variable (management information systems) mediates the relationship between the independent variable (crisis management) and the dependent variable (management decision-making) in part. The deans of the faculties at Zarqa Al-Ahliyya University also have theoretical and practical knowledge of crisis management activities, as they are able to intervene in a timely manner in crisis management, Also, the value of the indirect effect between (crisis management and administrative decision-making) is (0.722), which is greater than the value of the direct effect between them, which is (0.052). This means that the intermediate variable (management information systems) mediates the relationship between the independent variable (crisis management) and the dependent variable. (Making administrative decisions) in part.